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CRM Specialist with SQL

103386 Requisition #
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METRO Cash & Carry România a fost lansată oficial în România în luna octombrie a anului 1996, prin deschiderea primului centru de distribuţie, în Bucureşti. Distribuţia naţională a magazinelor METRO România este următoarea: 5 centre în Bucureşti, câte 2 centre în Braşov, Constanţa, Timişoara şi câte un centru în fiecare din următoarele oraşe: Cluj, Bacău, Iaşi, Craiova, Baia Mare, Pitești, Galaţi, Ploieşti, Oradea, Sibiu, Suceava, Tg. Mureş, Arad, Deva, Satu Mare, Piatra Neamţ, Buzău, Târgovişte şi Turda. Informaţii suplimentare pe: www.metro.ro


We are looking for a professional with in-depth data analysis knowledge.

A candidate for this role will have a strong competency in:

Microsoft Excel, SQL, any BI tools (Tableau, Business Objects, ClickView) is considered an advantage,

Retail metric understanding, fundamental curiosity of data trends and must demonstrate innovative analysis to validate business opportunities.


Key Areas of Responsibility:

  • Use knowledge gained through analysis to optimize and improve CRM initiatives

  • Planning and delivering CRM strategies across the company encouraging customer retention /reactivation and customer loyalty

  • Working closely with all departments to ensure the CRM works effectively for all aspects of the company

  • Lead Generation and Lead Management

  • Build and execution of CRM campaigns via internal platforms

  • Lead CRM reporting and overall performance on a weekly, monthly and ad-hoc basis.


Desired Skills & Experience:

  • Bachelor`s degree, post-graduate is nice to have;

  • Minimum 2-3 years in similar position;

  • English advanced;

  • Absolute comfort with numbers and large volumes of data;

  • Advanced skills Microsoft Excel, PowerPoint and SQL

  • BI tools (Tableau, Business Objects, ClickView) nice to have

  • Logical thinking ability, with problem-solving skills, detail-oriented, hands-on, meticulous

  • Proactive in identifying issues and ownership to resolve them

  • Ability to work independently and also function as a team player, in order to meet internal deadlines
  • Capable of working in a dynamic environment, handling multiple projects, meeting deadlines, able to prioritize appropriately and respond to issues quickly and creatively with an open and positive attitude.

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